Privacy Policy
At By Korea, we value the trust of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard any data you provide when interacting with our restaurant, website, or social media platforms.
1. Information We Collect
When you visit By Korea or engage with us online, we may collect the following types of information:
- Personal Information: Your name, phone number, email address, and any details provided when making reservations or inquiries.
- Payment Information: If you choose to pay by card, payment processing is handled securely, and we do not store your payment details.
- Online Interactions: If you interact with us on social media (e.g., Instagram, Facebook), we may have access to any publicly available information you choose to share.
- Website Data: If we have an official website, we may use cookies or tracking tools to understand how visitors interact with our content and services.
2. How We Use Your Information
The information collected is used solely for the purpose of improving our services and enhancing your dining experience. This includes:
- Processing reservations and managing table bookings.
- Responding to inquiries regarding menu, events, or special requests.
- Notifying customers of special promotions, new menu items, or restaurant updates (only if you opt in).
- Ensuring security and preventing fraudulent activities.
3. Information Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. Your data is only shared under the following circumstances:
- With service providers (e.g., online reservation platforms) to help manage bookings efficiently.
- When required by law, such as in response to a legal request or law enforcement inquiry.
- With consent, if you explicitly agree to share your information for special events or promotions.
Any third-party partners we work with are required to maintain confidentiality and comply with data protection laws.
4. Data Security & Protection
We take appropriate measures to ensure that any personal data we collect is secure. This includes:
- Encryption protocols for storing and handling sensitive information.
- Restricted access to customer data, ensuring only authorized personnel can handle it.
- Regular updates to our privacy policies to stay compliant with data protection regulations.
Despite our best efforts, no online or digital communication can be 100% secure. We advise customers to take care when sharing personal details online.
5. Your Privacy Rights
As a valued customer, you have the following rights regarding your personal information:
✔ Access & Correction – You may request to review and update any personal data we have about you.
✔ Data Removal – If you wish to delete your personal information from our records, you can submit a request.
✔ Opting Out – You may unsubscribe from promotional messages or marketing communications at any time.
To exercise these rights, please contact us using the details below.
6. Contact Information
If you have any questions about our Privacy Policy or how we handle your data, please reach out to us:
📍 Address: 7 Tattersalls Lane, Melbourne, Victoria, 3000, Australia
📞 Phone: +61 3 9662 9380
At By Korea, we are committed to respecting your privacy and providing a secure and enjoyable dining experience. Thank you for trusting us with your information. We look forward to serving you soon! 🍜✨